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Pay as you go

As a basic (pay-as-you-go) member, you can cancel your reserved seat prior to 2 days before the module’s scheduled date, post that no refunds will be granted. To cancel your bookings log on to or email us at Your refund will be processed in 5-7 days. Allow 3 more days to see the credit in your bank account or reversal to your credit card account.

Three or Six Month Subscription

Innocity offers startups with Pro Membership a fifteen (15)-day, no-questions- asked money back guarantee on membership. To request a refund please write to us at

One-month subscription

Startups who choose for a one-month subscription can opt out of Innocity by not renewing their subscription for the subsequent month

If you are an Expert, you acknowledge and agree that Startups have the right to receive a refund as set forth in this section. See Expert Terms for additional information on refunds.